Skin Care Health Service

Skincare Services

Skincare for life’s seasons

No matter what stage of life you and your skin are in, your Amcal pharmacist is always available with advice, support, and the right products unique to you and your skin.

From baby skincare to managing eczema, dry, oily, or rough skin, and everything in between, your Amcal pharmacist is here to help!

Skin Care

More than skin deep

Our expert team of qualified pharmacists will explore the root cause of the problem (for example, whether it's environmental, hormonal, medication-induced), plus which part of the body is impacted and how your quality of life is affected, and then offer a skin management plan to help recognise and address the triggers, then offer a treatment plan to tackle the symptoms and better manage the condition.

skin care products

Save your skin

Australia leads the world in sun-induced skin damage, evidenced by the highest rates of skin cancer in the world.1 Due to Australia's geographical location, we receive high levels of ultraviolet radiation leading to premature ageing of the skin, dryness, sunburn, and melanoma (skin cancer).

Combine an ageing population with a poor diet and low sunscreen use and we are at increased risk of inadequate skincare.

You can take steps to help protect your skin, like applying sunscreen liberally and regularly, and your Amcal pharmacist is here to help you look after your skin!

which skin care product to buy
skin care routine

Discover a better way to manage eczema or dry skin

Did you know that Australia has one of the highest rates of eczema in the world?* It’s estimated that it affects between 10-15% of the population.2

The most common symptoms are dry, red, and itchy skin at the elbow creases, wrists, neck, ankles, and behind the knees.3

Eczema occurs most commonly in infants, where it affects around 1 in 5 children under 2 years of age. While some children will completely outgrow their eczema.

What are the triggers?

When the barrier of the skin is damaged, moisture makes the skin more susceptible to allergens and irritants. This irritation can trigger the skin to release certain chemicals that make you feel itchy.

Known triggers can include:4

  • Dry skin
  • Excessive scratching
  • Viral or bacterial infections
  • Inhalant allergens and pollen
  • Food intolerances
  • Irritants such as perfumes, soap, woolen or synthetic fabrics
  • Temperature changes
  • Stress
  • Animal dander and house dust mites

Your Amcal pharmacist can help find the right skincare products and regime for you with our Eczema Management Consultation.


skin care Australia

We’re here to help with your skincare routine

  • ASK: The team at Amcal will chat with you to understand your skin concerns, triggers, and extent of symptoms.

  • ASSESS: The friendly team at Amcal will gather your information and assess any factors that are unique to you and how they impact your quality of life. For example, they may consider any current medications you are taking, or health conditions you have, the extent of damage, and presence of infection, inflammation, or additional unrelated symptoms. A referral to your GP may be recommended in some cases for further investigation.

  • ASSIST TO MANAGE AND TREAT THE CONDITION: Our team will work with you to set a planned skincare regime and advise on the best treatments. This usually involves combining topical treatments and management of potential triggers, recognising and avoiding environmental factors such as dust, chemicals, pollen, animals, and certain fabrics, plus some lifestyle advice and relaxation techniques.
Skin Care consultation

Risk factors for skin conditions

As we age, our skin loses its natural elasticity and dermal fat content leading to a loss of moisture, less nutrients, and a thinning outer layer.

This ageing process also corresponds to slower healing as well as dull and rough-looking skin surface.

Your Amcal pharmacy can help guide you on appropriate skincare measures to protect your most valuable asset.

We can help you recognise the risk factors. These include:

  • Chemical exposure (carbon monoxide, fumes, toxic smoke)
  • Environmental triggers (pollen, dust, ash)
  • Sun damage (UV radiation)
  • Medication hazards (steroids, phototoxic drugs)

Best use of skincare products

Your Amcal team will advise on the best steps or products to use for your individual goals and how to use them to get the best results. They may include:

  • Use of soap substitutes
  • Use of topical steroids if a rash or inflammation is present
  • Advice on medication and diet
  • Use of antihistamines to break the itch-scratch cycle
  • Applying the right moisturiser to suit your skin
  • Using the right SPF sunscreen
  • Avoiding pore-blocking ingredients
  • Selecting supplements or nutritional support
  • When to choose a cream, ointment, bath-oil, lotion, or wash

Your Amcal pharmacy is here to help you navigate around the huge choice of skincare products to find what’s right for you.

consultation for Skin Care

Frequently asked questions

The majority of children will who have eczema will find it resolves as they get older, but they are more likely to be predisposed to dry and sensitive skin throughout their lives, especially if eczema runs in the family. People who have lifelong eczema are more prone to developing contact allergies as their skin is more penetrable to allergens due to their compromised skin barrier. The basis of eczema management remains regular moisturiser to enhance the skin barrier, avoidance of aggravating soaps and creams, mild lukewarm showers or baths and frequent application of sunscreen.

Acne is associated with a bacteria called Propriobacterium acnes, which can spread to the underlying skin regions and cause further damage if the site is disturbed or picked. The urge or temptation to squeeze any spots or deeper cysts is common, but this should be avoided as it can damage the deep dermal layers, spreading infection to the collagen and elastin layers and leading to scarring. Your Amcal pharmacist can provide advise on antibiotic therapy or adjunctive antibacterial treatment if infection is suspected, as well as creating an acne management plan with you for broader treatment and prevention.

Psoriasis is a chronic inflammatory skin condition characterised by clearly defined, red and scaly plaques. Mild psoriasis is generally treated with topical agents your Amcal pharmacist can support you with. Which treatment is selected may depend on body site, extent and severity of psoriasis. In an instance of severe or persistent psoriasis, targeted therapies are available from your doctor.

Topical steroid products are essential in the treatment of eczema and dermatitis to decrease inflammation, reduce redness and break the scratch-itch cycle which can lead to further damage of the outer skin barrier. If they are used regularly and intensively on only affected areas of eczema until completely resolved, side effects such as skin thinning are very unlikely to occur. However, if eczema is not adequately treated, the excessive scratching can break the skin, allowing bacteria and infections to enter the skin, which may lead to secondary infection and further complications. Your Amcal pharmacist is here to help find the right skincare products and regime for you with our Eczema Management Consultation. Book yours today.

New over-the-counter cheek swab genetic testing kits are now available to offer insights into your skin ageing profile. These kits detect specific genetic markers that indicate your skin texture type, risk of collagen depletion, risk of age spot development,  and your risk of developing sun-induced wrinkles. Armed with these insights, your team at Amcal can then select products that closely match your skin profile to better protect you from premature ageing.

Aside from the emotional impact of any skin condition, the main determining factor in seeking further healthcare support is usually determined by the severity of the condition. Amcal recommends you speak with your healthcare professional if:

  • Your skin is infected
  • Presence of fluid-filled blisters
  • You need to use topical steroids frequently
  • You have moles or age spots that are changing shape or colour
  • You are experiencing severe or persistent bleeding

Just ask Amcal

The importance of regular skin care

Skin disorders, discolourations, damage and any breach of the protective skin barrier pose a threat of infection as well as disruption to your way of life. Dry, itchy, and inflamed skin can lead to continual scratching, loss of sleep, psychological distress and costly outlay of ineffective products.

Our expert pharmacists can help guide you on the right pathway of skincare and product selection unique to you and your needs.

Whether you have:

  • Papules (small raised lesions)
  • Pustules (pus or purulent filled lesions)
  • Macules (small discoloured skin lesion)
  • Comedones (blackheads)
  • Eczema, dermatitis, or dry skin
  • Psoriasis

Your Amcal pharmacist can support with a skincare solution that’s right for you. 1 in 3 Australians will experience eczema or dermatitis at some stage in their life.

Ask in store for helpful tips to get started on your skincare journey. Your Amcal pharmacist will direct you through a personalised skincare plan in line with your goals and provide you advice on the best management strategies and recommend medications and products that may help you achieve healthier, radiant, and glowing skin.

You are in safe hands at Amcal, and if you have any questions regarding skin care products visit your Amcal pharmacy today.

For more information about skincare management speak to your Amcal pharmacist.

Skin Care

Australia’s largest pharmacy network and home to expert health advice and service.

  1. Cancer Council
  2. Nguyen, L. (2017). How common is eczema in Australia? BHC Medical Centre. in-australia/
  3. Eczema (atopic dermatitis). (2017). Australasian Society of Clinical Immunology and Allergy (ASCIA).
  4. Eczema (atopic dermatitis) (2015)